ABOUT US

Genomics is one the most fastest emerging diagnostics company of India to provide world class health service at affordable cost. We are growing rapidly and in a short time of span we have expanded to 7 states of India. Through our widespread operational network, we offer a comprehensive range of clinical laboratory tests and profiles, which are used for prediction, early detection, diagnostic screening, confirmation and/or monitoring of the disease.

Genomics offer broad range of clinical tests and profiles. The profile comprises of a variety of test combinations which are specific to a disease or disorder as well as wellness profiles that are used for health and fitness screening. Well-recognized brand, delivering quality and reliable diagnostic services. Genomics Pathlabs is committed in helping improve the quality of patient care by providing reports that support clinical decision-making for doctors.

KEY BUSINESS AREAS

  1. Specialized Diagnostics:Molecular Biology, Flow Cytometry, Gene Sequencing, Surgical Pathology and Immunohistochemistry (IHC), Cytogenetics, NGS, Multiplex PCRs etc.
  2. Routine Diagnostics:Hematology, Biochemistry, Clinical Pathology, Microbiology, Immunoassays, ELISA, CLIA, HISTOPATHOLOGY etc.
  3. Hospital Lab Management:Partners with Hospitals to optimize Lab Operations
  4. Clinical Trials:Partners Pharma Cos, CROs for trials & Patient Support Programs

QUALITY

The design of Quality Management System is based on norms laid down by GENOMICS, which are in conformity with the ISO: 15189: 2007 standards of Medical Laboratory Management Systems.The system reflects the organization’s desire to be ‘Best-in-Class’ and incorporates the twin objectives of ‘customer satisfaction’ and ‘continual improvement’ into the organization’s operations.

Logistics and Specimen Tracking 

We believe that an efficient logistics network is critical to maintain quality of specimens collected by us.

We provide services including

  • Supply of pre-analytical and packing material to clients in our operational network
  • Pick-up of specimen from site of collection and transporting it to our clinical laboratories
  • Delivery of test results to patients. In order to support these services, we have a trained in-house logistic team. We also ensure that the specimens are packed in IATA approved packing and are temperature controlled during long distance transport to maintain specimen integrity.

While most of our laboratory locations are serviced through our own in-house logistics team, locations within each catchment area are connected through a logistics network comprising a team of third-party couriers and supported by independent air-freight couriers for longer distance transport. The specimens collected are transported, under the requisite temperature-controlled conditions, to our laboratories via airline, road and rail networks.

The logistics and specimen tracking technology facilitates the real time monitoring of daily shipments from all locations, records the status of the shipment from the time of collection of the specimen, until it arrives at our clinical laboratories and is tested and reported.

INFORMATION TECHNOLOGY

Our information technology systems ensure efficiency and improved productivity of our operations as well as help in monitoring our network’s performance, refining resource allocation, tracking consumption patterns. We have a scalable information technology infrastructure designed to support the growth of our business and to help ensure the reliability of our operations as well as the security of customer information. The main components of our technology architecture include the following:

LIMS. LIMS manages our core workflow from patient enquiry to specimen collection process and from testing to reporting, and provides our patients high quality reports with less turn-around time. It stores and manages all clinical laboratory data, including patient demographic, reference details and medical information. All our clinical laboratories are connected directly to the main data centre through point-to-point virtual private network (VPN) tunnels. Patient touch points and institutional touch points connect to our network via a third-party cloud service.

Systems Applications and Products in Data Processing. Systems Applications and Products in Data Processing (“SAP”) maintains records for accounts payable, accounts receivables and inventory, as well as banking and general ledgers. SAP also allows us to better manage our finances, inventory and purchasing through the provision of real-time data from our several locations.

Privacy and Security of User Data. We store patient data on our data servers, with strong authentication mechanisms, maintained by our own information technology staff.

Data Collection and Analytics. Through our systems and operations, we collect large amounts of patient demographic data and other medical information, which we hold in the form of electronic health records. From time to time, we analyse this data, to determine, for example, seasonal trends of diseases, ways to improvise our diagnostic services, preventive and related healthcare services best suited to the community, or information related to tests that are commonly bundled by our patients. Data collection and analytics also gives us insight to our preventive and wellness offerings.

Small to medium process automation: We have developed several software tools that take care of small to medium process automation. This includes report delay logger, internal audit management and appraisals as well as ensuring maximum productivity of our team and enabling them perform skilled tasks.

Data Recovery. Our data recovery system works on three strategies:

  • maintenance of frequency based backup at our offsite location
  • maintenance of failover pods at our primary data centre to prevent data loss in case of failure of primary pod
  • enabling disaster recovery site managed by a third-party service provider, and moving data to our disaster recovery site, if necessary.

Vision

Our vision is to become the world’s top healthcare service provider at affordable prices with an aim to become a global network of highly automated and sophisticated diagnostic laboratories without compromise on accuracy, quality, technology, standards, customer contentment and morals.